Humanitarian Officer, Program Operations

The Opportunity

Save the Children International has an exciting opportunity for you to join our team as the Humanitarian Officer, Program Operations in Centre -London, UK or any existing Save the Children International Regional or Country office worldwide.

ROLE PURPOSE: 

The Operations Officer provides an essential function by providing high-quality and comprehensive project coordination and administrative support to the Centre Humanitarian Public Health Team.

KEY AREAS OF ACCOUNTABILITY :

• Point of contact and champion for Save the Children’s processes, procedures, systems, and tools, and help train team members and troubleshoot issues. Provide programmatic, coordination and operational support, keeping teams updated on program management timelines and outputs. Manage procurement agreements and payments for vendors.
• Support and coordinate budget setting, monitoring, and re-forecasting activities in partnership with Senior Humanitarian Manager and technical leads.
• Manage team travel and events calendar. Proactively support and sometimes facilitate regular team meetings, team retreats, workshops, webinars, teleconferences, international conferences and in-country trainings. This includes drafting and copy-editing presentations, documents, and reports, coordinating and finalizing meeting agendas, scheduling, disseminating and compiling information with stakeholders/participants, notetaking, tracking and following up on action items, managing travel, managing budgets and spending, communicating with participants (managing invites, RSVPs, registration) and providing on-site logistics, technology, and logistics support, among other functions.
• As focal point for internal knowledge management systems, support progress reporting and manage monthly team wide communications. Coordinate input for and contribute to technical documentation - reports, briefs, success stories, etc. - Organize technical webinars and support preparation of professional presentations on program implementation. Update team and project factsheets working with Senior team members and sector leads to ensure documents are kept up to date. Design and curate SharePoint and Workplace pages for the groups, housing relevant key documents. Support the development and implementation of communication plans for working groups and key projects.
• Provide administrative support during team and project recruitment processes, and lead onboarding and orientation of new and transitioning team members.
• Coordinate logistics for travel including planning, visa requests, travel authorization requests, and monitoring adherence to travel guidelines, requirements for immunizations, and submission of trip reports.

EXPERIENCE AND SKILLS

• Significant experience in supporting project operations in an international NGO environment.
• Strong coordination and time management skills. Ability to plan ahead, anticipate requirements, problems and obstacles, juggle competing priorities successfully, and work effectively and calmly under pressure to tight deadlines.
• Sound judgement and an ability to effectively prioritise multiple tasks in a constantly changing environment.
• Ability to adopt a pro-active approach to problem solving working closely with senior colleagues as required and offering solutions as appropriate.
• A strong results orientation, and evidence of having operated successfully in a ‘matrix’ organisation.
• Strong interpersonal, written and oral communication skills, fluent in English.
• Knowledge of the global humanitarian environment/context, and sector wide initiatives
• Thorough – takes pride in delivering high quality work and gives a high level of attention to detail.
• Self- motivated and ability to work autonomously
• Commitment to the mission, vision and values of Save the Children.

We can offer circa £31,000 per annum (If based in UK) with an option of flexible working hours. If the role is based outside of the UK, National T&C (including pay) will apply.

This role can be based in any existing Save the Children International Regional or Country office location on approval, provided the successful candidate has proof of eligibility to work from the preferred location.

Where we Work -Where We Work | Save the Children International

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your salary expectations. 

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.